Booking a ride
To book a ride please call our office on 020 8979 6061. The office is normally staffed between 10am and 1pm seven days a week. If calling outside these hours then please leave a voice-mail and we will get back to you as soon as possible or click here to email your booking request to us.
**Please note that the mobile number 07961 344545 is no longer used for bookings**
Weekday sessions on Monday to Friday are available between 10:00 and 13:00, but please remember that all rides should be booked in advance. However we can often fit in a last minute booking so it is always worth a try, but please call us first.
We strongly recommend that all rides should be booked in advance. This avoids disappointment as you may otherwise arrive to find that someone is already using the cycle that suits your needs best. The office number 020 8979 6061 should only be used on the day to make last minute bookings or to cancel a booking. Please note that this number is only answered during office hours (10:00 – 13:00 daily)
Please note that we charge £2.00 for the use of each of the special needs bikes. We don’t charge for accompanying parents or carers.
We run regular sessions with volunteers on hand to assist you on Saturday mornings from 10:30am to 1:00pm and on Sunday mornings from 10:00am to 1:00pm.These sessions operate year round with the exception of Christmas week and the weekend of the Hampton Court Flower show, when traffic congestion in the area causes too much disruption to make a visit any fun.
If you wish to book to ride at another time during the week this is usually possible, but remember that all rides should be booked in advance with our bookings secretary at the number above. Rides can usually be arranged during normal office hours on weekdays, and access to the cycle store can be organised thanks to the cooperation of the Royal Parks Office. So, if you are confident in the use of the cycles you can go for a ride in the park on your chosen cycle with your pilot when there are no volunteers available.
If you are new to Companion Cycling and would like to try out the bikes then call us on the above number and we will arrange a mutually convenient time when you can come and meet us and have a look at the cycles and maybe have a trial ride.
We are happy to take bookings from groups of riders, for example from special needs schools, care homes or day centres. Click here to find out more about group rides.